Admissions at ELIXA Rehab
Taking the first step is the hardest part. We make the rest easy.
The Admissions Process
We understand that reaching out for help takes immense courage. Our admissions process at ELIXA Rehab is designed to be as straightforward and compassionate as possible, guiding you from your first phone call to your first day at our Hawthorne facility.
- Confidential Assessment: Call us at (209) 439-9049 to speak with an admissions counselor. We will ask about your substance use history, mental health, and treatment goals to recommend the right level of care.
- Insurance Verification: Our team will verify your insurance benefits within hours and explain your coverage, out-of-pocket costs, and any financing options available.
- Pre-Admission Planning: Once a treatment plan is outlined, we coordinate your arrival date, travel arrangements if needed, and provide a detailed packing guide so you know exactly what to expect.
- Arrival & Welcome: When you arrive at 3914 Rosecrans Ave in Hawthorne, our intake team greets you warmly, completes medical and psychological screenings, and helps you settle into your room. Most patients begin programming within 24 hours of admission.
The entire process — from your first call to walking through our doors — can happen in as little as 24 hours. We are available around the clock because addiction does not wait, and neither should you.
Insurance & Payment
We accept most major insurance plans and offer flexible payment options.
- Aetna
- Blue Cross Blue Shield
- Cigna
- United Healthcare
- Humana
- Magellan
- Tricare
- Medicare
- Medicaid
What to Bring
Preparing for your stay at ELIXA Rehab helps ease the transition into treatment. Here is what we recommend:
- Comfortable, modest clothing for 7–10 days (laundry facilities are available)
- Closed-toe shoes and athletic wear for fitness activities
- Personal hygiene items (non-alcohol-based)
- A list of current medications with dosages
- Insurance card and valid photo ID
- A journal or notebook (optional but encouraged)
- Photos of loved ones or other meaningful personal items
- Contact information for family members or emergency contacts
Please leave behind: Weapons, drugs or alcohol, valuables, and any items containing alcohol (mouthwash, cologne, etc.). Electronic devices are permitted but may be restricted during certain programming hours. Our staff will review all belongings at intake for safety purposes.
Frequently Asked Questions
How long does addiction treatment last at ELIXA Rehab?
The duration depends on the individual and the recommended level of care. Medical detox generally spans 3 to 7 days. Residential stays range from 30 to 90 days, with extensions available when clinically warranted. Our IOP runs 6 to 12 weeks, and standard outpatient continues for as long as it provides clinical benefit. Your treatment team reassesses your plan regularly to ensure the timeline matches your progress.
What insurance plans do you accept?
ELIXA Rehab partners with most major insurers, including Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, Humana, Magellan, Tricare, Medicare, and Medicaid. Our admissions coordinators verify your specific benefits promptly and walk you through coverage details, potential out-of-pocket costs, and any available financing arrangements before you make a commitment.
Is your detox program medically supervised?
Yes. Our medical detox unit operates under 24/7 physician and nursing oversight. Dr. Amir Nazari, our Medical Director, leads a team of addiction medicine specialists who monitor patients continuously, administer medication-assisted treatment as appropriate, and maintain rigorous safety protocols throughout the withdrawal process.
Can I visit or communicate with my family during treatment?
Family engagement is a cornerstone of our approach. Residential patients participate in structured family therapy, enjoy designated weekend visiting hours, and have scheduled phone access. Our clinicians also work with families to deepen their understanding of addiction, strengthen communication, and prepare the home environment for their loved one's return.
What happens after I complete treatment?
Aftercare planning starts on admission day. Before discharge, your team assembles a detailed continuing-care plan that may include step-down to outpatient programming, referrals to sober living residences in the South Bay, ongoing individual therapy, mutual-support meeting schedules, and membership in our alumni network. We remain available as a resource long after you leave our campus.
Do you treat co-occurring mental health disorders?
Absolutely. Our dual diagnosis track is purpose-built for people managing both substance use disorders and mental health conditions like depression, anxiety, PTSD, or bipolar disorder. Our psychiatric team conducts comprehensive evaluations, provides medication management, and coordinates integrated therapy so both conditions are treated in concert for the strongest possible outcomes.
Ready to Start Your Recovery?
Call our admissions team 24/7. Confidential and no obligation.